Anti Fraud Policy

Notice to Clients

Payments to AtoZ Serwis Plus:

When you make a payment to AtoZ Serwis Plus, it is your right to demand a receipt for the same. AtoZ Serwis Plus issues receipts for all payments made to the company. An acknowledgment of payments made to AtoZ Serwis Plus is sent from our central software. If you have any questions regarding payments to AtoZ Serwis Plus, please send an email to office@atozserwisplus.mt

Payments to AtoZ Serwis Plus staff:

You are cautioned against making any additional payments to any AtoZ Serwis Plus employee. If any AtoZ Serwis Plus staff members offer to fabricate your profile or get you any kind of document for an additional fee, we strongly advise that you inform the management for us to take appropriate action against the employee. Please note: the company is not liable if you enter into any verbal or written agreement with an AtoZ Serwis Plus employee or his/her reference. If you have paid for any additional service to any AtoZ Serwis Plus employee, we are not responsible for the consequences.

Vendors referred by AtoZ Serwis Plus staff:

We strongly discourage you from availing of any service from vendors that may be suggested by any AtoZ Serwis Plus employee as this is not endorsed or permitted by the company and you run the risk of fraud by indulging in the same. We are not responsible for any vendors who may have been referred by an AtoZ Serwis Plus employee and we are not liable for any charges that you have paid to them.

Fraudulent Documentation:

AtoZ Serwis Plus does not deal with cases where fraudulent documentation or information has been submitted. Your case will be accepted by AtoZ Serwis Plus based on the information you have provided, which we assume is to be true. AtoZ Serwis Plus is not liable if you have provided incorrect/misleading/fraudulent documentation or information.

AtoZ Serwis Plus does not provide clients with any kind of documentation on its own and only works on documentation that has been provided by you. We assume that all that has been submitted to us is 100% true and correct.

AtoZ Serwis Plus employees are strictly warned against illegal practices such as this and are required to adhere to the AtoZ Serwis Plus company policy. In the event of any employee going against company policy, AtoZ Serwis Plus is not responsible or liable for the same as our policy is to accept cases where information provided is 100% true.

In order to not be the target of frauds or scams, and be refused entry, visas, or other documents, for foreign countries, clients should bear in mind the following:

1. Do not be misled by dishonest AtoZ Serwis Plus staff into believing that it is acceptable practice to submit forged documents with your visa application. The application will be refused and you may face further investigation from Malta authorities.
2. Do not believe AtoZ Serwis Plus staffs who say that they can, in exchange for money or other favors, influence the processing speed of applications or the final decision. They cannot. The final visa decisions are only made by the appointed visa officers authorized by a particular country.
3. Do not be fooled by imposters pretending to be visa officers from Embassies. Real visa officers do not meet or talk to applicants outside of their official workplace, nor do they ask you for money.
4. Do not be fooled by fake websites designed to look like official government websites or like service delivery partner websites. Clients should always get their visa information from the official government website of a particular country.
5. Do not be duped by a job or visa scam. Several people are becoming the victims of scams, with overseas employment offers that do not exist. Please consider your choice before you hand over your personal details, money, and passport.  Please note that if an employment offer sounds idealistic, it may not actually exist.

Dishonest staff often convince applicants to submit fraudulent documents or engage in any contracts of convenience. Please don’t be drawn in. Your money and funds will be lost. In addition, you will be caught and you may be denied entry to the country you have applied to. Malta Poland, Germany, Portugal, Italy, and the rest of the European Countries welcome genuine visitors, students, and work immigrants. The agencies of immigration in these countries have a zero-tolerance policy for any abuse of the immigration system or laws, especially towards fraud. We, therefore, advise any immigrants who would like a visa for these countries not to engage people who offer to sell fake documents and guarantee that they can grant clients a visa. Immigration Authorities have very effective methods for detecting fraud and work with international partners and Malta authorities also do follow the same. When not if, they apprehend the fraud, including the fake language and education certificates, the visa will not only definitely be refused but the applicant will probably also get a ten-year visa ban as well as appropriate action by the Malta authorities.

Fraud is obviously a criminal offense in Malta, Germany, Poland, Italy, Portugal, and the rest of the European countries, and may lead to heavy penalties and criminal charges for the entities involved. However, in the end, the responsibility of a visa application lies solely with the applicant. Providing fake documents or false information can lead to unpleasant consequences not just for the dubious entity, but also for the applicant in question. Applicants should protect themselves from all kinds of immigration fraud by knowing and looking up the ways in which people could take advantage of them and dupe them of their money.

AtoZ Serwis Plus Management strongly advises all current and prospective clients against engaging in fraud or misleading information of any kind on your profile.

Please be aware that the provision of fake documents to a visa issuing authority will ensure that you get banned from entry into the country for at least 10 years.

Jobs:

AtoZ Serwis Plus is a licensed recruitment agency in Malta and works with overseas employers and placement agencies who recruit candidates from AtoZ Serwis Plus for a fee. AtoZ Serwis Plus does not guarantee jobs or charge the candidate for the job. If an AtoZ Serwis Plus employee attempts to do this, please contact us immediately.

Guarantees:

AtoZ Serwis Plus does not guarantee any candidate a job or a visa. No employee of AtoZ Serwis Plus is permitted to do so. Visas are at the discretion of the visa officer and immigration department/embassy or consulate. The final job offer is made by the employer only. No one can influence this decision and if an employee of AtoZ Serwis Plus promises you the same, please contact us immediately.

If you have any grievances or complaints, please contact our customer relations department at office@atozserwisplus.mt